JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Position Summary:The Property Administrator – Residential plays a vital role in delivering exceptional property administration and resident experiences. As Property Administrator, you'll support the Property Manager / Leasing & Resident Experience Manager by managing essential administrative, financial, and compliance functions that keep our community running smoothly.This position will champion the JLL Culture of Communication, Collaboration and Trust while performing the following duties:Property Administration & Resident Experience:Support daily operations by maintaining accurate resident records, lease files, and documentation. You'll prepare correspondence including rent increases, N-forms, lease agreements, and renewals while managing office filing systems and building supplies. As a primary point of contact for residents, you'll address inquiries professionally, resolve issues efficiently, and escalate complex matters when needed. You'll also support residents throughout their journey—from move-in to move-out—while collaborating with our Leasing and Resident Experience team to foster a thriving community.Financial Administration:Manage accounts receivable and accounts payable functions including rent collection, payment tracking, and invoice processing. You'll oversee rent roll accuracy, issue reminders, prepare monthly financial reports, and process purchase orders. Your attention to detail will ensure invoices are properly coded and matched to contracts, while you support the Property Manager with budget preparation and financial reporting.Compliance & Regulatory Support:Ensure compliance with the Residential Tenancies Act (RTA)



and other Ontario regulations by preparing and issuing required notices (N1, N4, N5, etc.). You'll maintain lease agreement compliance, process chargebacks, and support legal proceedings by preparing hearing materials and gathering documentation as needed.Team Collaboration:Provide regular updates to the Property Manager on resident issues, financials, and operational matters while maintaining explicit communication with residents, contractors, and stakeholders. You'll also contribute to special projects and initiatives as needed.Sound like you? To apply, you must be/have:Post-secondary education required. College Diploma in Business Administration, Property Management, or related field preferred.2-5 years of experience in property management or administrative support, preferably in residential property operations or resident management; interest in a Real Estate career path.Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.Outstanding written and verbal communication skills with a customer-focused mindset and aptitude for servicing residents with the ability to see both the customer's perspective and the impact on the organization.Proficiency in Microsoft Office Suite and property management software (Yardi experience is an asset).Working knowledge of the Residential Tenancies Act and tenancy agreements.Strong problem-solving abilities and professional approach to resident concerns.Ability to work independently and collaboratively as part of a team.Schedule: Monday to Friday, 8:30am–5:00pm | In-office 5 days per weekLocation: Premier luxury rental property in YorkvilleEmployment Type: Contract position with opportunity for extensionOur business in CanadaOur Canadian business is one of our fastest growing markets – we have grown by 1,000% since 2012, from both employee and revenue perspectives. With 10 corporate offices across the country and a diverse workforce exceeding 1,700 employees,



we manage over 90 million square feet of space for our clients.In Canada, we are committed to staying ahead of the rapid changes to our industry driven by continued advances in technology and data, by recent work and lifestyles, and by some sustained global macro trends. Beyond is our strategic vision to equip and position our business for continued long-term profitable growth over the next decade, enhancing our leading position, providing best-in-class services to our clients, and creating inspiring and rewarding career paths for our people.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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📌 Property Administrator – Residential (Toronto)
🏢 Jones Lang LaSalle
📍 Toronto