Deliver exceptional service as a Member Service Representative at DUCA's Burlington branch in Ontario. Your passion for helping Members achieve their financial goals will shine in this full time role.As a full-time Member Service Representative at DUCA, you will engage with Members, helping them navigate financial solutions and services. Your role is to foster meaningful connections by assessing their needs and guiding them towards achieving their goals. This position is perfect for individuals who thrive in a collaborative team atmosphere and are dedicated to delivering outstanding,



personalized service.Key Responsibilities:Provide exceptional service at the front counter and via phoneIdentify Members' financial needs and offer tailored solutionsPromote DUCA's wide range of services and productsProcess routine transactions like deposits and withdrawalsFollow up on Member inquiries with proactive communicationRequirements:High School Diploma; undergraduate degree preferredMinimum two years in a financial service roleStrong cash handling experienceExcellent communication skills, both verbal and writtenAbility to multitask and prioritize tasks effectivelyUtilize your customer service skills to enhance the Member experience at DUCA in Burlington.

📌 Customer-Focused Member Service Representative (Burlington)
🏢 DUCA Financial Services Credit Union
📍 Burlington