Lead customer experience and sales performance as a Retail Supervisor, using advanced selling, coaching, and adidas Brand Values in store operations.
This Retail Supervisor helps achieve store sales and profit targets through consumer loyalty, operational excellence, and team leadership. You will build customer connections, support product flow, oversee cashier procedures, and assume leadership when the Store Manager is absent. The position also supports visual standards, digital tools, and omnichannel training.
Key Responsibilities:
- Coach team members on excellent consumer experiences
- Supervise accurate sales transactions and cash protection procedures
- Drive replenishment from stockroom to sales floor
- Maintain visual merchandising and housekeeping standards
- Handle escalated complex customer service situations
Requirements:
- High school diploma or equivalent credential
- At least 18 years old
- Minimum 12 months of retail experience
- Advanced selling experience and comprehensive product understanding
- Personal computer, point of sale, and Microsoft Office skills
Bring retail leadership, advanced selling, coaching, and customer service expertise to support adidas store performance and loyalty.