Become a vital part of Activity Messenger as a Customer Support Specialist in a fully remote role. Utilize your technical writing and customer service expertise to assist clients effectively.At Activity Messenger, we are seeking a Customer Support Specialist with technical skills and a customer-oriented approach. In this position, you will support our online registration platform for the sports and leisure sector. Engage with customers, troubleshoot issues, and enhance their overall experience with our growing solution.Key Responsibilities:Serve as the primary support liaison for customer inquiriesBuild strong relationships through proactive communicationResolve technical challenges and system issues efficientlyConduct onboarding and integration sessions for current accountsCollaborate with teams to monitor customer usage patternsRequirements:3+ years in technical support or customer serviceExceptional verbal and written communication skillsAbility to work independently and collaborativelyStrong customer-focused mindsetPassion for delivering outstanding serviceLeverage your skills to enhance customer experiences with Activity Messenger's innovative solutions.

📌 Remote Customer Support Specialist (Montreal)
🏢 Activity Messenger
📍 Montreal