Customer Service & Rental Coordinator Strait Way Rentals – Coaldale, AB Full-Time | Year-Round Strait Way Rentals is looking for a reliable, motivated individual to join our growing team. If you enjoy helping people, working in a fast-paced environment, and being part of a supportive team, we want to hear from you.About UsAt Strait Way Rentals, we focus on providing fast, friendly, and helpful service. We believe in treating customers like neighbors. Our team values kindness, teamwork, honesty, and a strong willingness to help.What You'll DoAnswer incoming phone calls and assist customersBook and schedule equipment rentalsHelp customers choose the right equipment for their projectsPrepare rental agreements and paperworkRespond to email and online inquiriesCoordinate deliveries and pickupsFollow up on rentals and returnsSupport daily office operations (receiving pallets and packages)What We're Looking ForPositive attitude and strong communication skillsDependable and willing to learnAble to adapt in a quick-paced environmentTakes initiative and follows tasks through to completionEnjoys working as part of a teamExperience: No experience required — we're happy to train the right person. We're looking for someone interested in long-term growth, not just a job.Must be able to understand and speak English very well.What Success Looks Like (After 90 Days)Confidently managing daily responsibilitiesProviding excellent customer serviceKeeping up with workflow with minimal supervisionTaking ownership and contributing to team successIdentifying ways to improve processes and customer experienceCompensationWage is based on experience, performance, and the value you bring to the team. Raises are based on growth, initiative, and contribution.Dress CodeClean, practical workwear suitable for both office duties and walking through the equipment yard. (No sweatpants, pajama-style clothing, or unsafe attire.)

📌 Customer Service & Rental Coordinator Strait Way Rentals (Alberta)
🏢 Townpost
📍 Alberta