Lead front-store customer service with cash management and merchandising responsibilities in a locally owned Shoppers Drug Mart store. Keep customers at the centre.

As Front Store Supervisor, you manage cash, cashiers, merchandising, and customer service functions. You train staff, provide guidance, maintain store standards, and resolve customer issues. The position requires planning, independent thinking, problem solving, computer literacy, organization, and efficient time management.

Key Responsibilities:

- Ensure cashiers and merchandisers follow store policies
- Train staff and provide ongoing guidance
- Manage cash office inventory and cashier tracking
- Resolve refunds, exchanges, and other customer issues
- Maintain organized shelves and directed product displays

Requirements:

- Planning, judgment, and decision-making ability
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Product and supplies knowledge with productive time management

Bring customer service leadership, cash oversight, merchandising knowledge, and organized problem solving to Shoppers Drug Mart.

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📌 Front Store Customer Service Supervisor (Rocky Mountain House)
🏢 Shoppers Drug Mart
📍 Rocky Mountain House