About the Role: We are hiring a Patient Services Associate to support patient support programs across Canada.

This is an entry-level administrative and customer support role focused on data accuracy, patient enrollment, and communication with patients and healthcare providers.

In this position, you will manage patient information, respond to inquiries, and support program operations to ensure timely, compliant, and high-quality service delivery.

What You’ll Do: Enter and maintain accurate patient and program data in internal systems.

Support patient enrollment, onboarding, and case updates.

Manage inbound and outbound communications (phone, email, fax).

Verify patient and healthcare provider information for completeness and accuracy.

Respond to routine inquiries from patients, providers, and stakeholders.

Track and document program activities, including required safety and compliance records.

Prioritize tasks and meet service-level timelines in a high-volume environment.

Follow standard operating procedures (SOPs), privacy, and compliance requirements.

Assist with reporting, data validation, and administrative tasks.

Collaborate with internal teams to ensure seamless patient support delivery.

Basic Requirements: High school diploma or equivalent. 0–1 year of experience in customer service, administration, or data entry.

Strong data entry and computer skills (e.g., MS Office, CRM systems).

High attention to detail and accuracy.

Effective communication skills (written and verbal).

Ability to follow processes, procedures, and compliance guidelines.

Preferred Skills / Experience: Bilingualism (French/English) is an asset.

Experience in a call centre, healthcare, or patient support program (PSP).

Familiarity with medical terminology or healthcare environment.





Exposure to insurance, reimbursement, or patient assistance programs.

Strong organizational and multitasking skills.

Problem-solving and critical-thinking abilities.

Work Workplace / Requirements: Desk-based position requiring extended computer and phone use.

Fast-paced, high-volume environment with defined processes and deadlines.

Program hours are 8am to 8pm EST.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.

This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

For more information regarding benefits at McKesson, please Our Base Pay Range for this position $38,000 - $50,600 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like Cover

MyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages.

In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail.

Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .

📌 Patient Service Associate (12-Month Contract) (Mississauga)
🏢 MCD McKesson Canada Corporation / La Corporation McKesson Canada
📍 Mississauga