Work Term: Permanent Work Language: English Hours: 44 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years or equivalent experience Asset languages Portuguese Spanish; Castilian Work setting Retail/wholesale establishment/distribution centre Tasks Answer written and oral inquiries Gather, research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.





Receive and log complaints Receive payments Answer clients' inquiries and provide information Computer and technology knowledge Spreadsheet Google Drive Electronic mail Transportation/travel information Public transportation is available Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Work under pressure Handling heavy loads Repetitive tasks Standing for extended periods Walking Personal suitability Punctuality Client focus Productive interpersonal skills Excellent written communication Flexibility Organized Reliability Team player Judgement Ability to multitask Dependability Quick learner Screening questions Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Evening Employment terms options Day Health benefits Dental plan Health care plan Vision care benefits Financial benefits Life insurance Other benefits Free parking available Parking available Support for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

📌 customer service clerk (London)
🏢 Endcaps
📍 London