Want to join a Canadian leader? Love to work with experienced professionals? Eager to make a valued contribution with talented colleagues? Sounds like youu2019re ready for a job at TRSB, Canadau2019s number one translation provider.Your Daily RoutineAssess Innovation Proposals: Evaluate and prioritize business and operational innovation requests, ensuring they address real challenges and deliver measurable benefits.Define Business Problems: Work closely with stakeholders to identify pain points, define problem statements, and determine the target audience for each solution.Requirement Gathering & Documentation: Document detailed business requirements, functional specifications, and user stories to guide development teams.Business Case Development: Conduct cost-benefit analyses and ROI projections to justify investments, ensuring all initiatives align with strategic goals and budgetary constraints.Process Analysis & Optimization: Create detailed maps of current localization workflows, identify inefficiencies, and recommend AI-driven improvements.Collaboration with Stakeholders: As part of the Product team, work cross-functionally with Operations, Engineering, and DevOPS teams to ensure alignment and feasibility of proposed solutions.User Story & Acceptance Criteria Writing: Develop clear user stories and acceptance criteria to enable technical teams to deliver functional solutions.Pilot & Rollout Support: Support the implementation, testing, and adoption of recent AI-driven workflows within localization operations.Measure Impact: Define success criteria and track key performance indicators (KPIs) to measure the effectiveness of implemented solutions.You Will NeedExperience in Localization & AI: 3+ years of experience in the localization industry, preferably with a language service provider/translation company, working with AI translation workflows, machine translation, and TMS platforms.Technical Understanding: Strong grasp of localization technologies,



AI-driven translation solutions, and workflow automation.Business Analysis Expertise: Proven experience in business analysis, writing functional requirements, and translating business needs into actionable solutions.User Story Development: Ability to write clear, concise user stories and acceptance criteria for engineering teams.Process Mapping & Optimization: Experience in process improvement, workflow design, and change management.User Journey Mapping: Experience in user journey mapping, identifying pain points and flagging opportunities for improvements.Collaboration & Change Management: Strong stakeholder management skills with the ability to drive consensus, manage expectations during technical transitions, and facilitate the adoption of new workflows.Analytical & Problem-Solving Skills: Ability to analyze complex business problems and propose structured, data-driven solutions.Financial Acumen: Proficiency in modeling ROI and conducting cost-benefit analyses to validate the commercial viability of technical investments.This Position May Be Ideal For You If YouHave a bacheloru2019s degree in business administration, information systems management, business intelligence or an equivalent; Have experiencewith TMS platforms (e.G., XTM, memoQ, Phrase, Smartling, or similar); Are familiar with AI/NLP technologies applied to localization; Have exposure to Agile/Scrum methodologies and tools like Jira or Asana; Are able to understand and document logic for API integrations and basic automation scripting (no coding required, but must be able to communicate requirements to Engineering); Are proficient in English and French, both spoken and written (bilingualism is required to interact with our largely English-speaking clientele).We value our teams and offer working conditions to match:Competitive salaryComprehensive group insuranceGroup RRSPFlexible work arrangementsFitness benefitPayment of dues to your professional orderReferral programPublic transit creditPaid vacation on your birthday

📌 Business AnalystAi & Localization Workflows (Montreal)
🏢 Localization Academy
📍 Montreal