Advance your IT career with CPP Clinics as an Advanced IT Support Technician in Montréal. Play a crucial role in troubleshooting complex technical issues relating to Microsoft 365 and telephony systems.As the IT Support Technician III, you will serve as the technical escalation point for our U.S. clinics. This role calls for in-depth knowledge of Microsoft 365 administration and hands-on experience managing endpoints, security tools, and network issues. Your contribution will ensure a seamless experience for staff and patients alike.Key Responsibilities:Address escalated requests in ZendeskHandle Microsoft 365 and telephony support tasksProvide RMM and MDM solutions for diverse environmentsTriage endpoint security incidents proactivelyFacilitate networking and connectivity solutionsRequirements:5+ years' experience in IT support, with senior knowledgeStrong grasp of Microsoft 365 administration tasksComprehensive troubleshooting skills in Windows and macOSExperience with cloud VoIP systemsStrong documentation and communication skillsUse your expertise to make a lasting impact on patient care and clinic efficiency at CPP Clinics.

📌 Advanced It Support Technician Role (Montreal)
🏢 CPP Clinics
📍 Montreal