Active Care Youth and Adults ServicesKamloops, BC, CANPay or shift range: $72,841.60 CAD to $85,696 CAD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.Travel Required : NoDescriptionPosition Title: Program ManagerStatus: Excluded, Permanent, Full-TimeReports to: Program DirectorPay Grid: $72,841.60 - $85,696.00Signing Bonus: A $3,000 signing bonus will be awarded upon the successful completion of the six (6) month probationary period.Active Care Youth and Adult Services:Active Care Youth and Adult Services (ACYAS) is a progressive, innovative organization operating residential resources for youth, and adults in British Columbia. It is our mandate to provide innovative, trauma-informed support services of exceptional quality and to do so in the context of a home environment.Position Overview:We are seeking a dedicated and experienced Program Manager. Reporting to the Director, a Program Manager is responsible for managing all aspects of youth and/or adult resource homes. Ensuring a trauma informed and person centered approach with both persons served and employees. As a key member of the leadership team the Program Manager oversees all aspects of the individual resource homes, youth and/or adult services including communication with their natural and paid supports and engagement with MCFD or CLBC.In addition, ensuring compliance with CARF standards, funder and company policies & procedures and licensing standards. This position with ACYAS encompasses the responsibility of transporting the person served to appointments, activities, or other crucial commitments. Due to this core duty, a valid class 5 British Columbia driver's license is a requirement of employment for this position.Primary ResponsibilitiesDevelop a positive relationship with youth and/or adults and their natural support network and other stakeholdersConducts assessments, develops guidelines of care with person served goals,



and facilitates transition and exit plansRevises individualized guidelines of care and program activities to enhance youth and/or adult skills to provide opportunities for person-served to move into an alternative living situation (i.E., group care, semi-independence, foster care and/or home share)Liaisons with youth and/or adults care team ensuring regularly scheduled meetings are attended.Advises and/or recommends to Program Directors when youth and/or adult may require restrictive practices as part of their safety plan – ensures that all restrictive practice policies and/or direction are adhered toManages all aspects of medication delivery, storage, and disposal, which includes individual staff monitoring, arranging annual medication training, and reporting medication errors in writing to the Program DirectorResponsible to review youth and/or adult files and documentation for accuracy, appropriateness of information and writing. Provides feedback and training to staffEnsures there are appropriate safety and risk management plans and staff adhere to the plans to reduce critical incidentsManages and debriefs critical incidents and reviews practices for changes to increase youth and/or adult safetyReviews all critical incidents for content and accuracy within the mandated timelinesProvides support to staff through a trauma informed and person-centered lensManages employee performance through coaching, mentoring, and applying progressive discipline as requiredManages human resource issues including hiring, performance appraisal, investigations, discipline, and grievances. Hires and evaluates personnel and ensures appropriate orientation, training,



and development.Conducts monthly staff meetings that include an agenda and minutes and shares organizational information with all staffArranges and/or conducts individual or group training as required to enhance the skills of staff or address a skill deficitModels and supports self-care and is aware of the needs of their staff teamWorks in collaboration with Program Directors and other departments to ensure all practices, procedures and policies are adhered to and documentedWorks collaboratively with scheduling to ensure the best interest of the youth and/or adult is taken into consideration and staff are fully trained prior to being schedule in a homeParticipates in after hours rotation as requiredAll other duties as directed and requiredRequired QualificationsDiploma in related human/social service field; Bachelor's degree preferredThree (3) years recent experience in the human services field with a focus on Person Centered Trauma Informed PracticeOne (1) year in a leadership role: Preferably providing direct supervisionAbility to pass a Criminal Record Check and Ministry of Children and Family DevelopmentClass 5 Drivers Unrestricted License -A personal and reliable VehicleCommunity Care First Aid with CPROr an equivalent combination of education, training, and experienceTraining and Professional DevelopmentYou will participate in a comprehensive 11-day training program, followed by shadow shifts with your peers designed to fully prepare you to support youth and adults and employees in a protected, effective, and productive environment. Throughout your tenure, you'll have opportunities for internal growth, advancement, and continued professional development through additional training and education offered internally and by third-party providers.100% employer-paid health and dental coverageRobust support for employee and Family wellness through SparrowEmployee contribution: 8.6%Employer contribution: 9.31%Our Total Compensation Packages also include12 paid sick days ****In recognition of responsible use, any unused sick days at year-end will be paid out at 50%.4 paid personal days ****In recognition of responsible use, any unused personal days at year-end will be paid out at 50%.Continued Education Funding to support professional growth and career development, in accordance with organizational policy.Travel RequiredNo. Travel to the resource in your region.EducationAssociate's degree or better in Human Services or related field.

📌 Program Manager - Kamloops
🏢 Active Care Youth & Adult Services
📍 Kamloops