Support Chubb’s Claims Department bilingually through accurate communication, administrative coordination, and detailed financial processing. Work with adjusters, brokers, insureds, and vendors daily.

As a Bilingual Claims Support Specialist, you will provide administrative assistance across the claims function. You will handle inquiries, new claims, file assignments, updates, banking information, and assigned tasks. Your work supports documented files, appropriate payments, and effective stakeholder communication.

Key Responsibilities:

• Handle calls, emails, mail, inquiries,
  
  
  
  and new claim reports
• Guide insureds through claims processes and send acknowledgment letters
• Assign files by severity and maintain assignment logs
• Coordinate daily relationships with Genpact support teams
• Audit financial processing and verify banking information

Requirements:

• Fluency in French and English is required
• Post-secondary university or college education, or equivalent experience
• Strong written and verbal communication skills
• Exceptional customer service and interpersonal skills
• Organizational ability, initiative, accuracy, and pressure management

Bring bilingual communication, claims administration, and financial accuracy to Chubb’s stakeholder-focused Claims Department support function.