Support Microsoft technologies for Calgary users as a Junior IT Help Desk Analyst, applying Windows administration and troubleshooting skills daily. This junior support position serves internal users within a mid-sized Calgary business. You will provide first-level and intermediate support across Windows environments, Office 365, Teams, and proprietary applications. The work emphasizes initiative, adaptability, communication, and collaboration while learning from experienced support professionals. Key Responsibilities: Serve as first contact through phone, Teams, and ticketing Provide first-level proprietary application triage and support Handle intermediate desktop support scenarios Maintain application and operating system updates Deploy printers, desk stations, and network cabling Requirements: One to two years first or second-level IT support One to two years Windows administration or support experience IT-focused diploma or degree Robust interpersonal, communication, and problem-solving skills Initiative, adaptability, organization, and attention to detail Build hands-on experience supporting Windows, Office 365, and internal users while developing practical help desk and troubleshooting expertise. #J-18808-Ljbffr

📌 Junior It Help Desk Analyst (Calgary)
🏢 MVP Talent
📍 Calgary