Lead customer service, cash operations, and merchandising as a Front Store Supervisor in a locally owned Shoppers Drug Mart store. Support community-focused pharmacy retail.

This supervisor manages customer service functions involving cash, cashiers, and merchandising. You will train and guide cashier and merchandising staff while maintaining store policies, operating procedures, and customer service standards. The work includes loss prevention, product inquiries, refunds, exchanges, displays, and store image.

Key Responsibilities:

- Manage cash, cashier, and merchandising customer service functions
- Train cashiers and merchandisers in job functions
- Provide ongoing guidance and instruction




- Resolve customer issues involving refunds and exchanges
- Maintain clean, organized shelves and product rotation

Requirements:

- Planning, judgment, and decision-making abilities
- Independent thinking when organizing the store
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Effective time management and product knowledge

Apply customer service, cash management, staff guidance, and merchandising skills as a Front Store Supervisor at Shoppers Drug Mart.

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📌 Front Store Customer Service Supervisor (Saanich Core)
🏢 Shoppers Drug Mart
📍 Saanich Core