Old Navy Brand Associates use product knowledge and customer service to make fashion accessible while supporting an omni-channel shopping experience.

As a full time Brand Associate, you connect customers with Old Navy products and loyalty programs. You educate, inform, inspire, and wardrobe shoppers while pursuing personal and store goals. Collaboration with leadership supports consistent service across the sales floor, fitting room, cash wrap, and back of house.

Key Responsibilities:

- Engage customers through suggestive selling and excellent service
- Educate shoppers about loyalty programs and products
- Support sales floor, fitting room, cash wrap, and back of house
- Handle returns and customer issues professionally
- Execute operational processes and maintain organized work areas

Requirements:

- Strong communication and customer-focused service skills
- Passion for retail and willingness to learn
- Ability to use retail technology
- Flexible availability for holiday, evening, overnight, and weekend shifts
- Ability to lift up to 30 pounds

Bring product knowledge, suggestive selling, and customer care to Old Navy as a full-time Brand Associate.

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📌 Old Navy Brand Associate (Kingston)
🏢 Gap
📍 Kingston