Join Float as a Bilingual Operations Associate in the Compliance & Risk team. This role focuses on customer onboarding and document verification while ensuring compliance.Float, a leader in simplifying finance for Canadian businesses, seeks an Operations Associate to enhance the customer journey. You will manage communications and documentation for onboarding new Float customers, acting as a final decision-maker for approvals. Attention to detail, problem-solving skills, and a collaborative spirit are essential for success in this rapid-paced, customer-first environment.Key Responsibilities:Execute customer onboarding and maintain SLAsManage stakeholder communication for documentationProcess KYB and KYC applications accuratelyCollaborate with teams to mitigate internal risksAnalyze core metrics for process improvementsRequirements:Minimum one year in an operations roleExperience with KYB and KYC compliance preferredStrong attention to detail in tasksCustomer obsession with a proactive mindsetQuick learner with critical thinking abilityBring your passion for service and operational excellence to help Float thrive in the financial services landscape.
📌 Bilingual Operations Associate At Float (Toronto)
🏢 Float
📍 Toronto
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