Turn technology conversations into customer solutions as a Rogers Sales Associate in Edmonton, using product knowledge and exceptional service.
This part time retail position connects customers with Rogers and Fido wireless, internet, TV, home phone, and Mastercard products. You will tailor recommendations, identify opportunities, and contribute to sales targets. The role also involves customer outreach, retention, and in-store brand representation.
Key Responsibilities:
- Match customer needs with Rogers and Fido products
- Deliver exceptional service and support sales targets
- Conduct inbound and outbound calls and texts
- Acquire customers and drive overall retention
- Represent brands in stores and community events
Requirements:
- Experience building customer and team connections
- Clear, effective communication supporting positive outcomes
- Commitment to diversity, equity, inclusion, belonging, and accessibility
- Strong product knowledge and customer-focused upselling ability
- Availability for minimum 32 hours, including evenings and weekends
Use customer engagement, product expertise, and sales delivery skills to represent Rogers and Fido in Edmonton retail.