Support patient meal services at Aramark through phone and software systems, using customer service skills in a recorded call center setting.
As a Dietary Worker, you will answer patient calls, take menu orders, and address questions about meals or nutritional needs. You will record orders in software, apply general therapeutic diet knowledge, and coordinate with doctors, nurses, and Food & Nutrition teams. The work requires calm, adaptable communication and accurate service.
Key Responsibilities:
- Answer phones and take patient menu orders
- Direct questions about meals and nutritional needs appropriately
- Record patient orders using software systems
- Coordinate accurate nutrition services with clinical teams
- Protect customer privacy, safety, and dignity
Requirements:
- Previous customer service or call center experience preferred
- Food service or dietary clerk experience preferred
- Fluent English communication; additional languages are a plus
- Ability to remain calm under pressure
- Comfort using web software, keyboards, and telephone headsets
Bring patient support, accurate order entry, and therapeutic diet knowledge to Aramark's meal services call center.