Support Ontario clients through accident benefits claims using empathetic communication, investigation, evaluation, and negotiation expertise. Help promote recovery from accident-related impairments.
As an Accident Benefits Claims Advisor at Desjardins, you manage claims within the Minor Injury Guideline. You establish rapport, explain applicable perks, and guide clients through each stage. You collaborate with stakeholders to address rehabilitation needs while maintaining business relationships.
Key Responsibilities:
- Investigate, evaluate, and negotiate accident benefits claims
- Communicate claim updates and address client inquiries
- Explain applicable benefits and guide clients through processes
- Resolve challenges with client-focused solutions
- Reserve claims and issue timely payments
Requirements:
- Bachelor's degree in a related field
- Minimum two years of relevant experience
- CIP designation
- Advanced oral and written English
- Knowledge of accident benefits, medical, and legal terminology
Bring claims expertise, communication skills, and client focus to Desjardins accident benefits services across Ontario.