Holiday Inn Express & Suites Hinton is currently looking to add an experienced Housekeeping Supervisor to our team. The Housekeeping Supervisorwill aid in overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Housekeeping Supervisor will also be required to assist the General Manager in monitoring standards. Specifically, you will be responsible for performing the following tasks to the highest standards.
Assist with overseeing Housekeeping/Laundry operations
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Support departmental targets and objectives, work schedules, budgets, and policies and procedures
Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
Perform routine inspections of all Housekeeping areas and report any issues to the General Manager
Implement, effectively,
all Housekeeping policies and procedures including Health and Safety and security
Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and teamwork
Ensure team members have up-to-date knowledge of all room categories and amenities
To maintain valuable communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels cover business demands
Ensure ongoing training
Ensure communication meetings are conducted
Manage staff performance issues in compliance with company policies and procedures
Support managing, training and developing the team
Provide excellent guest service
Assist other departments wherever necessary