Become a Personal Banking Associate at TD Canada Trust in Lachenaie, Quebec. Focus on customer service, digital banking education, and guiding clients through banking solutions every day.In this role, you'll engage with customers to understand their banking needs, manage service transactions, and resolve issues effectively. Your daily tasks will include educating clients on digital banking and guiding them to the right resources.
This position is ideal for someone with strong interpersonal skills and a knack for problem-solving in a customer-facing setting.Key Responsibilities:Engage customers in service transactions and digital banking educationUnderstand and address customer needs through effective guidancePromote banking solutions and referrals to appropriate team contactsAssist with cash and non-cash transactions at the branchRecommend improvements for operational excellence and customer experienceRequirements:High School diploma and 1+ years relevant experienceInvestment Funds Canada license within 90 days of hireProficiency in MS Office and branch softwareKnowledge of banking solutions and operationsStrong communication skills for customer interactionsUtilize your skills in customer service and banking solutions as a Personal Banking Associate with TD Canada Trust in Quebec.