Salary Range: $93,755.00 To $117,194.00 Annually
Position: Operations Manager
Employment Type: Full Time Permanent
Vacancy Status: Existing Vacancy
Location: Mississauga, ON (Onsite)
DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.
The Role As our Operations Manager, you will lead the day-to-day operations of our plant, ensuring it runs safely, efficiently, and productively. You will provide strong leadership and guidance to your team while fostering a positive work environment where open communication and creative thinking are encouraged. You will oversee the Prepress, Press, Bindery, and Shipping teams, and partner with the General Manager to develop and recommend improvements to the systems and procedures behind our products, with the goal of streamlining workflows, shortening production schedules, and reducing costs.
This is an onsite role working Monday to Friday in our Mississauga (Tristar) location.
Key Responsibilities Supervise daily operations of the Prepress, Press, Bindery, and Shipping teams to ensure orders meet customer specifications and timelines
Serve as Operations SME: create purchase orders, perform request calculations, and support order entry and scheduling
Drive continuous improvement in equipment efficiency, product quality, paper waste, and cost reduction, and help develop and implement quality programs




Meet gross margin objectives by reviewing performance and cost data, investigating deviations, and taking corrective action
Assist the General Manager with departmental budgets and the effective use of personnel and equipment
Lead, coach, and motivate supervisors and staff to meet short- and long-term goals, with daily communication to keep teams informed and engaged
Manage personnel administration, including ADP time and attendance, hiring, promotions, onboarding, performance evaluations, compensation recommendations, and employee relations
Promote a protected workplace by supporting safety programs, attending Workplace, Health & Safety committee meetings, and maintaining good housekeeping
Other duties as assigned
Skills & Experiences Technical or Community College Diploma in Print Production, Administration, or a similar program
10+ years of experience in a people management role, including supervisory experience or plant management in litho printing
Proficiency in Microsoft Office, especially Excel; working knowledge of Microsoft D365 is an asset
Excellent verbal and written communication skills, with a self-starting attitude and strong organizational skills
Ability to multitask and work effectively with staff at all levels of the organization
What we offer Comprehensive healthcare, dental, and vision coverage for you and family
Tuition reimbursement to invest in your growth and career development
Collaborative and supportive work environment where your ideas are valued and your impact is visible
Compensation $93,755 - $117,194 CAD per year
The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.
DATA Communications Management Corp. (DCM) is committed to equal employment chance, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws.

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📌 Operations Manager (Ontario)
🏢 DATA COMMUNICATIONS MANAGEMENT
📍 Ontario