Lead Pension Risk Transfer operations at TD in Toronto, applying vendor governance and risk controls to build reliable administration. This role is based in Toronto, Ontario.
As Senior Manager, you will establish the operational delivery model for TD’s Pension Risk Transfer business. You will lead onboarding, servicing, data management, third-party administrator oversight, and end-to-end controls. The position requires hands-on execution, process building, and collaboration with Procurement, Legal, Pricing, Distribution, Risk, Compliance, Finance, and business leaders.
Key Responsibilities: Design Pension Risk Transfer roles, processes, controls, standards, and governance routines
Oversee third-party administrators supporting onboarding, calculations, payroll, and servicing
Establish service levels, scorecards, escalations, and management reporting
Implement data reconciliation,



proof of life audits, and AML/FCRM governance
Ensure regulatory, privacy, audit, and recordkeeping compliance
Requirements: Bachelor’s degree in business, operations, finance, law, or related field
Seven or more years in pension, group annuities, or retirement operations
Solid third-party vendor governance, SLA, and performance oversight experience
Experience supporting contract negotiation and outsourced service implementation
Understanding of defined benefit administration and operational risk frameworks
Bring pension administration, vendor governance, and operational control expertise to TD’s Pension Risk Transfer business in Toronto.

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📌 Senior Manager Pension Risk Transfer Operations (Ontario)
🏢 TD
📍 Ontario