Summary
With direction, the Primary Care Manager is accountable for providing the administrative and performance oversight of the organization’s primary and clinical care services.

Job Duties

Provide the administrative and performance oversight of primary and clinical care services

Supervise all Primary & Clinical Care Program staff and locums

Assist with hiring, performance, discipline, orientation, training, team building, coaching, and professional development

Ensure adherence to professional standards of practice by all registered health providers

Encourage each provider to perform to their optimal scope

Provide information and guidance for the primary and clinical care team on current and emerging trends in primary health care planning, practices, and issues

Identify and promote opportunities to optimize efficiencies within primary and clinical care

Strengthen interprofessional teamwork by ensuring linkages between primary and clinical team members and other health care and social service providers, including case conferencing and other best practices in coordinated care

Ensure the implementation of standardized, efficient data capture processes for primary health care providers using the electronic medical record

Ensure primary health care providers have access to the most comprehensive information on each client to provide informed and comprehensive health care to clients

Support organizational integration, quality improvement, and cultural safety

Ensure all work and interpersonal interactions are conducted with respect for all diversities, both visible and invisible, including staff, clients, families/caregivers, and external partners





Ensure ongoing cultural safety training is offered to all primary and clinical care staff and participate in ongoing cultural safety training

Support interprofessional practices that enhance integration across the organization’s team members, between western and traditional health approaches, and with collaborative partners

Engaging with the primary and clinical care care team, assist in the development and implementation of the organization’s quality improvement initiatives

Perform administrative duties in support of the organization’s goals and objectives

Participate in and promote the Anishinabek interprofessional team model

Assist in the development and evaluation of policies, protocols and procedures

Complete reports, including quarterly funder reports, and presentations as required

Regularly monitor program budgets and expenditures

Assist in the development, planning, monitoring, evaluation and improvement of primary and clinical care programs

Collect and analyze statistical information as required

Engage with external partners to promote and improve seamless access to primary and clinical care

Participate in partner and/or funder meetings as required

Participate in the organization’s strategic planning processes

Perform other duties as assigned within the scope of the position





Engage in professional development to maintain and enhance skills and knowledge to work to the scope of the position

Network with partner agencies to improve practices and enhance services

Requirements
Mandatory

Minimum of a degree specific to a Registered Nurse and/or relevant Allied Health discipline

Experience working in a supervisory capacity, ideally within a primary care team environment, with strong a proven ability to lead a frontline service delivery team

Minimum 5 years of supervisory and/or management experience

Skilled in interpersonal relations

Excellent verbal and written communication skills

Strong ability to prioritize, plan, organize and schedule

Ability to work with minimal supervision

Knowledge of First Nations and Anishinabek health issues

Understanding and sensitivity for the Anishina culture

Valid Class G driver’s license and have access to a vehicle

Explicit Vulnerable Sector Check

Preferred

Strong and proven ability to lead a primary health care team

Experience working with First Nation populations

Experience working within an electronic medical record system

Experience working in a community health care setting

Knowledge of First Nation communities of Manitoulin Island

Knowledge of service providers within the Manitoulin Island catchment area

Ability to speak Anishinaabemowin

Work Conditions

Occasional exposure to traumatic experiences of clients/clients in crisis

Frequent interruptions within the office environment

Frequent sitting required

Frequent walking, bending, squatting in an office setting

This position is fully on-site at the main office with some travel within the Manitoulin Island district

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📌 Program Manager - Primary Care (Ontario)
🏢 Noojmowin Teg Health Centre
📍 Ontario