Case IQ is a leading B2 B Saa S company in the governance, risk, and compliance (GRC) space, helping organizations build safer, more accountable workplaces. We offer a comprehensive suite of solutions that enable organizations to move from reactive approaches to proactive risk management. Our software helps teams across compliance, HR, legal, and investigations report, manage, investigate, and prevent workplace risk - including ethics violations, fraud, harassment, discrimination, security incidents, and third-party issues - so they can better protect their people, culture, and business.Backed by over 25 years of domain expertise and trusted by Fortune 500 companies, Case IQ has supported the management of millions of cases and helped mitigate billions in financial and reputational risk.Role SummaryWe are seeking a Manager of Dev Ops Engineering to lead our Dev Ops function as a combination of Platform Team and Enabling Team, aligned to Team Topologies principles, across four product lines.This role is responsible for defining and executing a modern Dev Ops strategy (≈60%), while remaining hands-on (≈40%) to actively guide engineers and development teams in adopting modern practices. The Dev Ops organization exists to enable fast flow, reduce cognitive load for product teams, and provide a reliable, self-service platform for delivery and operations.The Manager of Dev Ops Engineering will lead 3+ full-time Dev Ops Engineers and coordinate external Dev Ops service providers, partnering closely with Architecture, Development Managers, QA/Test Automation, and Product Management to ensure Dev Ops capabilities are scalable, discoverable, and adopted across teams.AI-Forward Ways of WorkingAt Case IQ, AI is part of how we build. We look for engineers who can use AI-assisted development and agentic workflows with strong technical judgment: defining clear intent and constraints, validating outputs, protecting customer data, and keeping humans accountable for production decisions. You will help establish practical patterns for responsible AI use across discovery, design, implementation, testing, observability, and operations.Dev Ops Mission (Team Topologies Lens)As a Platform Team: Provide internal, self-service Dev Ops capabilities that product teams can use independently to build, deploy, and operate software safely and efficiently.As an Enabling Team: Temporarily embed with product teams to help them adopt modern Dev Ops practices, remove bottlenecks,



and upskill teams—then step back once capabilities are internalized.This role ensures the organization does not rely on Dev Ops as a centralized delivery gate but instead uses Dev Ops to accelerate all teams.What You'll DoPlatform Leadership & Strategy (≈60%)Define and evolve a Dev Ops Platform strategy that serves four product lines with shared, reusable capabilitiesEstablish platform standards and golden paths for:CI/CD pipelines and release orchestrationInfrastructure as Code (Ia C)Cloud architecture, scalability, and cost managementObservability, logging, metrics, and alertingSecure-by-default environments and pipelinesEnsure the platform minimizes cognitive load for development teams while enabling autonomyPartner with Architecture to align Dev Ops platform capabilities with long-term technical directionPrioritize platform investments based on flow efficiency, reliability, and developer experienceMaintain a high standard of security awareness, ensuring data protection, compliance with company policies, and adherence to industry standards in all aspects of work.Enabling Team Leadership (≈40% Hands-On)Lead by example through direct technical involvement and coachingTemporarily embed Dev Ops engineers with product teams to:Improve deployment pipelines and release safetyEnable teams to own their services and environmentsReduce manual steps and Dev Ops dependenciesTeach and model contemporary Dev Ops practices rather than owning execution indefinitelyCreate documentation, templates, and automation that allow teams to self-serveTeam & Vendor ManagementManage and develop 3+ full-time Dev Ops Engineers, emphasizing platform thinking and enablement behaviorsDirect and coordinate external Dev Ops service providers, ensuring work aligns with platform and enablement goalsSet clear expectations that Dev Ops success is measured by team independence, not ticket throughputFoster a culture of continuous improvement, experimentation, and learningMetrics You'll OwnThe Manager of Dev Ops Engineering owns and drives improvement in the following flow and reliability metrics,



aligned to Team Topologies outcomesDeployment Frequency (partnering with QA and Test Automation)DORA MetricsDeployment FrequencyLead Time for ChangesChange Failure RateMean Time to Recovery (MTTR)Change Failure RateRuntime of Updates (deployment and infrastructure update duration)Cycle Time to Perform a ReleaseReduction in Dev Ops-related handoffs and dependencies for product teamsWhat Success Looks LikeProduct teams deploy independently using shared Dev Ops platform capabilitiesDev Ops engineers spend less time firefighting and more time enabling flowDORA and release metrics show sustained improvement across all product linesReduced operational risk and faster recovery from incidentsDev Ops is viewed as a force multiplier, not a bottleneckWho You Are6+ years of experience in Dev Ops, SRE, or Platform Engineering3+ years of experience managing or leading engineersStrong hands-on experience with modern cloud platforms (AWS, Azure, or GCP)Expertise in:CI/CD tooling (Git Hub Actions, Git Lab CI, Jenkins, etc.)Infrastructure as Code (Terraform, Cloud Formation, Pulumi, etc.)Containers and orchestration (Docker, Kubernetes, ECS, etc.)Experience supporting multiple product teams or product linesDemonstrated success improving delivery speed and reliability through enablement, not centralizationNice to Haves (Assets)Practical experience applying Team Topologies conceptsExperience building or evolving internal developer platformsBackground in Saa S or B2 B software environmentsExperience managing external vendors or managed service providersStrong communication and influence skills across technical and product leadershipPerks and BenefitsWork remotely within a flexible work environment (our team spans the US and Canada)Competitive company-paid benefits plan starting day 1!Generous professional development budgetRRSP/ 401k matching programHalf-day Fridays in the summerSelected candidates will be contacted through Bamboo HR (please check your junk mail).Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at #J-18808-Ljbffr

📌 Manager, Devops Engineering (Winnipeg)
🏢 Case IQ
📍 Winnipeg