Schedule: 4-day work week (Monday to Thursday)
Type: Full-time, permanent
About the Chance We are partnering with an Indigenous community organization in Northeastern Ontario to hire a Director, Community & Family Services. This is a senior leadership role reporting to the Executive Director, with full ownership of a multi-program social services portfolio, a dedicated team, and departmental budgets.
The successful candidate will lead culturally grounded, trauma-informed services for children, youth, adults and families, and will work closely with Health, Education and Governance departments as well as external agencies.
What You’ll Do Build and deliver an annual departmental plan and budget aligned with community priorities and leadership direction
Oversee income support, prevention, child and family services, and youth transition-to-adulthood programming
Track service outcomes and gaps, and drive practical improvements
Oversee client intake, service planning and referrals carried out by qualified staff
Manage third-party service agreements, deliverables and performance
Lead responses to complaints and critical incidents in coordination with partners
Manage departmental budgets, forecasts and commitments, with regular reconciliation alongside Finance
Monitor funding agreements and eligible expenditures, and deliver accurate reporting on deadline
Write funding proposals backed by a clear service rationale
Ensure purchasing and spending follow internal approval policies
Provide monthly reporting to leadership on programs, finances, staffing and risks
Supervise,



coach and develop departmental staff through regular one-on-ones and performance reviews
Address performance concerns in partnership with HR
Identify staffing and training needs and support recruitment and onboarding
Prepare briefing notes and present to senior leadership and governing council as required
What You Bring Degree in Social Work, Social Services, Public Administration or a related field (equivalent experience considered)
4+ years of progressive management experience, including staff supervision, program delivery and budget ownership
3+ years working within or alongside First Nations or Indigenous communities, with an understanding of Indigenous governance
Proven track record managing funding agreements, forecasts and reporting
Experience writing workplans, policies and funding proposals
Working knowledge of social assistance, prevention and child and family services frameworks in Ontario
Strong judgment, professional boundaries and commitment to confidentiality
Proficiency with MS Office and spreadsheets
Nice to Have Experience leading prevention or youth transition programs
Training in trauma-informed practice, crisis response or financial management
Relevant professional registration (e.g., OCSWSSW)
Experience working with Elders, knowledge keepers, youth and families
Requirements Clear police check, including vulnerable sector screening
Valid Ontario driver’s licence and reliable vehicle
Ability to work on site, with occasional evening meetings and travel
Why This Role 4-day work week with a full-time senior salary
Senior leadership seat with real autonomy and impact
Meaningful, community-centred work

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📌 Director of Social Services (Ontario)
🏢 HireLoft Recruitment
📍 Ontario