Alberta, Canada
Job Family Group: Process Engineering
Worker Type: Regular
Posting Start Date: October 23, 2026
Business Unit: Downstream and Renewables
Experience Level: Experienced Professionals
Job Description Shell is seeking for Contact Engineer - Hydroconversion to join its team in Scotford.
The Contact Engineer (CE) provides process engineering support to the 24x7 Production organization to ensure excellence in Process Safety, Reliability, Margin/Energy Optimization, and Cost Management. The CE works very closely with the Production Specialist to provide technical assurance to unit operations and ensure production plan delivery.
In addition, the CE plays a key role in Continuous Improvement, Project Development, and Turnaround Planning and Execution. The current CE assignment is to support the Upgrader North Residue Hydroconversion (RHC) Unit focusing on the short-term delivery of the asset. As a senior member of the Hydroconverion team, the CE is expected to provide technical leadership, mentorship, and coaching to other engineers and technical staff.
What you'll be doing Works closely with operations team, leveraging their expertise and frontline experience to identify and resolve operational challenges
Provides technical expertise and guidance to ensure designated process units are operated in a safe, environmentally sound and reliable manner in accordance with the license to operate and the defined safe operating envelope
Provide technical assurance and support for Management of Change (MOC) processes




Identify and implement process optimization opportunities to improve energy efficiency, operating costs, throughput, and margin performance
Lead complex troubleshooting efforts and conduct root cause analyses to resolve process and reliability issues
Provides technical leadership and support to turnaround and major maintenance activities
Provide off-hours technical support during plant upsets, emergencies, and critical operational events as required
What you bring The candidate must have legal authorization to work in Canada on a full-time basis
Bachelor's degree in chemical engineering
Professional Engineer (P.Eng.) designation and registration with APEGA
Minimum of 8 years of relevant experience in the refining, upgrading, or petrochemical industry
Demonstrated expertise in process engineering, troubleshooting, process optimization, and root cause analysis
Ability to effectively manage competing priorities and work within a dynamic operating environment
Willingness and ability to provide after-hours support when required
Equity & Inclusion We are committed to creating a more equitable, inclusive, and diverse company, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.




We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
What we offer You bring your skills and experience to Shell, and in return you work with talented, committed people in an innovative work workplace. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Perform at your best with a competitive starting salary and annual performance-related salary increase; our pay and benefits packages are among the best in the world
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs
Additional Note We'd like you to know that Shell has a bold goal: to become one of the world's m

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📌 Contact Engineer - Hydroconversion (Alberta)
🏢 Shell
📍 Alberta