Field Service Engineers use troubleshooting and communication skills to support Agilent customers across Ontario. This full-time position includes remote work options and 100% travel.
As an Agilent Field Service Representative, you will support laboratories using Pathology and Genomics instruments and systems. The work includes installation, implementation, maintenance, repair, and optimization across hardware, software, networking products, and operating systems. You will diagnose performance problems, advise customers, and collaborate with Support, Sales, Marketing, and R&D.;
Key Responsibilities: Install and implement company and multi-vendor laboratory systems
Maintain and repair Pathology and Genomics instruments
Diagnose product performance problems and resolve customer issues
Optimize hardware, software,



networking products, and configurations
Advise customers on preventive maintenance and performance configurations
Requirements: Live in the Ontario area
Post-secondary science degree or equivalent college degree with work experience
Two years of laboratory environment experience
Essential troubleshooting and problem-solving experience
Explicit, respectful, timely verbal and written communication
Support Agilent laboratory customers through field service, technical troubleshooting, instrument repair, and customer-focused communication across Ontario.

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📌 Field Service Engineer Ontario
🏢 Allozymes
📍 Ontario