Be part of something bigger in the North.At Advanced Medical Solutions, we don't just support healthcare — we deliver critical services to communities across Northern Canada. From air ambulance and ground ambulance to community paramedicine and industrial medical services, our work matters, and so do the people behind it.We're looking for an organized, proactive, and solutions-focused Operations Coordinator to join our Yellowknife headquarters and help keep the equipment, vehicles, systems, and operational resources behind our services running safely and efficiently.This is a role for someone who enjoys variety, takes initiative, pays attention to the details, and likes being the person who keeps things moving behind the scenes.About The RoleThis is a full-time, in-person role (37.5 hours/week) based at our Yellowknife headquarters near the airport.Reporting to the Clinical Operations Managers, the Operations Coordinator provides administrative, equipment, vehicle, and operational support across our Clinical Support, Industrial, Ground Ambulance, and Air Ambulance business and support units.You'll work closely with Operations personnel and teams across AMS to coordinate activities, maintain accurate records, support equipment and fleet readiness, and help ensure the professional and effective delivery of operational services.As a central point of support for operational assistance, you'll be responsible for coordinating multiple priorities and helping ensure our teams have the equipment, vehicles, information, and resources they need.What You'll Be DoingNo two days will look exactly the same. You'll be coordinating multiple moving pieces and helping ensure our equipment, vehicles, records, and operational systems remain organized, maintained, and ready to support our teams.Coordinating Medical & Non-Medical EquipmentCoordinate scheduled biomedical servicing, maintenance, and repairs for medical and non-medical equipmentPlan and schedule equipment repairs to maximize equipment availability and efficiency, control costs, and reduce unscheduled downtimeArrange equipment servicing and complete authorized minor unscheduled maintenance when requiredOrganize, complete, and document scheduled equipment checks in accordance with established requirementsMonitor required daily and weekly equipment checks and ensure they are completed and properly loggedMaintain accurate medical equipment records, service documentation, and repair historiesManage and coordinate the resolution of incident reports involving medical and non-medical equipmentDocument findings, follow-up activities, and corrective actions related to equipment incidentsWork collaboratively with the Supply Services Team to order new medical and non-medical equipmentPlan and coordinate equipment transfers between AMS locationsTrack newly ordered medical equipment from purchase through receipt and deploymentSupport Clinical Support in identifying, coordinating, and fulfilling equipment requirementsCoordinate with IT on troubleshooting, repairs, and updates for operational computers and cellular phonesKeeping Our Fleet MovingCoordinate vehicle maintenance and repairs to support the safe, reliable,



and efficient operation of AMS vehiclesPlan and schedule preventative maintenance and repairs to maximize vehicle availability, control costs, and reduce unscheduled downtimeCoordinate seasonal vehicle preparationComplete or coordinate vehicle checks to verify that vehicles are safe, clean, and operationalArrange and follow up on corrective action when vehicle deficiencies are identifiedReceive and review vehicle incident reports, coordinate required follow-up, document findings and corrective actions, and close reports in accordance with applicable processesManage vehicle registration renewals and insurance cardsCommunicate vehicle maintenance activities, repairs, and operational concerns to the Clinical Operations ManagersSupporting Operations & AdministrationCoordinate and communicate scheduled biomedical and maintenance activities for medical and non-medical equipment and vehiclesMaintain accurate and up-to-date databases used to track AMS assets, including medical equipment, non-medical equipment, and vehiclesInitiate Authorization for Expenditure (AFE) requests when purchasing medical or non-medical equipment and forward requests for approvalReceive and review equipment and vehicle incident reports and coordinate required follow-upDocument findings and corrective actions for equipment and vehicle incident reports and ensure reports are closed within the applicable processEnsure medical equipment and vehicle service records are electronically filed and maintainedPrepare and submit accurate operational reports within established timelines and in accordance with organizational requirementsMaintain transparent, accurate, and organized operational documentation and recordsCoordinate with Operations personnel and other departments to support day-to-day operational requirementsWho Is This Role Perfect ForThis role is ideal for someone who:Enjoys coordinating multiple moving pieces and keeping things organizedTakes initiative and follows through on tasksIs comfortable balancing administrative responsibilities with hands-on operational workCan triage competing demands, establish priorities, and set daily and weekly goalsRemains composed and solutions-focused when priorities change or operational issues ariseEnjoys problem-solving and finding practical solutionsCommunicates clearly and professionally with different teams and stakeholdersIs comfortable working autonomously while knowing when to collaborate or elevate an issueTakes pride in maintaining accurate records and documentationCan develop and follow work plans while adapting to changing operational needsValues teamwork and builds positive working relationshipsWants to contribute to a team supporting essential healthcare services across Northern communitiesWhat You BringA diploma or certificate in Business Administration, Operations, Logistics, Asset Management,



or a related field is preferredRelevant experience coordinating equipment, vehicles, maintenance, records, or operational services may be considered in place of formal educationStrong organizational and time management skillsStrong problem-solving skills and the ability to approach operational challenges calmly and effectivelyAbility to triage competing demands, establish priorities, and set daily and weekly goalsAbility to develop and follow work plansStrong written and verbal communication skillsAbility to work autonomously while contributing effectively within a teamStrong attention to detail and demonstrated proficiency in preparing and maintaining accurate operational documentation and recordsProficiency in Microsoft Word, Excel, SharePoint, and OutlookAbility to maintain professional standards in preparedness, personal presentation, and communicationAbility to maintain positive and professional working relationships with colleagues and other stakeholdersAbility and willingness to comply with applicable Operations policies, procedures, and program requirementsA valid Class 5 driver's license with a clean and safe driving recordExperience in fleet coordination, equipment or asset management, logistics, healthcare, emergency services, or other operational environments is an asset.What To ExpectThis isn't a role where you'll spend every day doing the same thing. You may be coordinating a vehicle repair one moment, following up on biomedical equipment servicing the next, completing an equipment check, updating operational records, or working with another AMS team later in the day.The role includes a mix of computer-based work and hands-on operational support. You should be comfortable:Sitting and/or standing for prolonged periodsUsing a computer for extended periods of timeSafely completing equipment and vehicle inspections in office, shop, warehouse, and outdoor environmentsSafely lifting, carrying, pushing, or pulling items weighing up to 50 lbs.Occasionally working outside regular business hours and being available to respond to urgent equipment or vehicle issues when requiredWorking in accordance with applicable AMS Operations policies, procedures, and program requirementsWhy Join AmsBe part of meaningful work supporting healthcare across Northern communitiesWork with a supportive, team-oriented groupGain exposure to a variety of healthcare and emergency medical operationsTake ownership of a role that directly supports frontline teamsWork across equipment, fleet, administration, and operational coordination rather than being limited to one areaEnjoy a position with variety, responsibility, and opportunities to solve real operational challengesExperience the unique lifestyle and community of YellowknifeAt Advanced Medical Solutions, we are committed to fostering an inclusive, diverse, and accessible workplace. We recognize the importance of equitable healthcare access and culturally safe service delivery in partnership with Indigenous communities.If you require accommodation during the recruitment process or while performing your role, please let us know. We will work with you to provide reasonable accommodation in accordance with applicable legislation.

📌 Operations Coordinator (Yellowknife)
🏢 Advanced Medical Solutions
📍 Yellowknife