Production Support Technology Analyst (Ontario)

Production Support Technology Analyst (Ontario)

26 Oct
|
Citigroup
|
Ontario

26 Oct

Citigroup

Ontario

Production Support Technology Analysts in Mississauga use problem solving and technical skills to maintain critical live systems. This full time hybrid program begins in May.
Citi’s Summer Technology Analyst Program develops university talent through education, on-the-desk training, speaker sessions, and networking. Analysts monitor production environments, troubleshoot issues, coordinate with technology partners, and build business knowledge alongside technical expertise. Teams may support Services, Markets, Banking, Functions, or Data.
Key Responsibilities: Manage incident and problem lifecycles for production systems
Improve monitoring and alerting with ITRS Geneos and Grafana
Develop applications and scripts that automate processes




Monitor end-to-end application environments in real time
Coordinate with developers and business teams
Requirements: Graduate between December 2027 and May 2028
Pursue a bachelor’s degree in a technology-related discipline
Pass technical interviews with basic algorithmic programming exercises
Communicate effectively and collaborate across cultures and time zones
Demonstrate adaptability, attention to detail, and problem solving
Build production support expertise through monitoring, automation, Linux, databases, Python, and cloud technologies at Citi.

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📌 Production Support Technology Analyst (Ontario)
🏢 Citigroup
📍 Ontario

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