Optimize digital experiences and customer marketing for Superior across the United States and Canada, using analytics and customer insights to improve engagement.
Reporting to the Senior Marketing Manager, Brand and Communications, this specialist executes customer-facing digital experiences and marketing programs. The work spans customer communications, onboarding, self-service platforms, and digital journeys. It supports adoption, satisfaction, retention, and long-term customer value through practical improvements.
Key Responsibilities: Optimize portals, self-service tools, mobile applications, and communication channels
Deliver onboarding, activation, and digital adoption programs
Manage communication calendars and coordinated customer contact plans
Analyze feedback, behavioural data, analytics, and journey performance




Run testing and optimization across digital customer touchpoints
Requirements: Bachelor's degree in marketing, business, communications, public relations, or related field
Five or more years in digital or customer marketing
Experience executing customer communications, engagement, or journey activities
Experience using analytics and insights to inform recommendations
Experience with testing, personalization, or optimization programs
Apply digital marketing, customer insights, analytics, and optimization expertise to strengthen Superior's customer experiences and engagement.

#J-18808-Ljbffr

📌 Digital Experience Marketing Specialist (Ontario)
🏢 Superior Plus Propane
📍 Ontario