Help Build a Stronger, More Nourished Community
Are you passionate about people, community engagement, and making a meaningful impact?

The Fort Saskatchewan Nourishment Centre is seeking a dynamic, organized, and relationship-focused Volunteer & Communications Manager to lead our volunteer program and community communications.

This is an exciting opportunity for an individual who enjoys building relationships, coordinating teams, creating engaging communications, and helping connect community members to a cause that truly matters. Every day, you will play a key role in ensuring volunteers feel valued, informed, and empowered while helping tell the story of the impact we make together.

About the Role
The Fort Saskatchewan Nourishment Centre relies on the support of more than 160 active volunteers who contribute their time, skills, and energy to our mission. As the Volunteer & Communications Manager, you will play a vital role in ensuring those volunteers have a positive and rewarding experience while helping the organization achieve its goals. This is a dynamic role in a fast-paced, ever-changing environment where no two days are the same. One moment you may be onboarding new volunteers, the next you could be supporting a community event, resolving a scheduling challenge, creating social media content, responding to a donor inquiry, or coordinating a volunteer appreciation initiative. Success in this role requires an individual who enjoys working with people, embraces change, remains calm under pressure, and is energized by finding solutions to challenges as they arise. This position is ideal for an individual who enjoys learning, takes initiative, and is willing to roll up their sleeves to support the team as needed.

Key Responsibilities
Volunteer Leadership

Lead all aspects of volunteer recruitment, onboarding, scheduling, training, engagement, retention and recognition

Coordinate volunteer schedules and support operational needs across the organization

Manage volunteer records, scheduling, reporting, and communications through Better Impact

Serve as the primary point of contact for volunteer inquiries, concerns, and support

Support and mentor volunteer leaders and teams

Coordinate volunteer appreciation and recognition initiatives

Resolve volunteer concerns and foster a positive volunteer culture

Ensure volunteer policies, procedures, and training materials remain current

Communications & Marketing

Manage social media, website content, newsletters, and digital communications





Support the creation of marketing materials and campaign content

Support fundraising initiatives and special events

Monitor engagement metrics and identify opportunities for growth

Ensure all communications reflect organizational values and branding

Community Engagement

Serve as a professional representative of the Nourishment Centre

Lead tours, events, workplace campaigns, volunteer groups, and community partnerships

Coordinate corporate and community volunteer opportunities

Respond to inquiries from volunteers, donors, businesses, and community members

Build and maintain positive relationships that strengthen community support for the organization

Qualifications
The ideal candidate will bring a combination of volunteer management, communications, and community engagement experience.

We're looking for an individual who:

Loves working with people and building relationships

Thrives in a fast-paced, ever-changing environment

Is highly organized and able to manage multiple priorities and deadlines

Demonstrates exceptional adaptability and resourcefulness in responding to evolving needs and priorities

Enjoys working with diverse groups of people, personalities, and perspectives

Is an outgoing and approachable relationship-builder

Is a natural problem-solver who enjoys finding practical solutions

Demonstrates professionalism, maturity, and strong judgment

Is confident providing direction, coaching, and support to volunteers

Has excellent written and verbal communication skills

Is comfortable balancing both administrative and people-focused responsibilities

Is interested in continuous learning, growth, and process improvement

Works independently while contributing to a team-oriented team culture

Shares our commitment to supporting individuals and families with dignity and compassion

Required Qualifications

Minimum 2 years of experience in volunteer management, program coordination, leading teams, nonprofit leadership, or a related field

Post-secondary education in Volunteer Program Administration, Nonprofit Management, Business Administration, Public Relations,



or a related discipline

Proven experience coordinating multiple priorities, projects, and deadlines simultaneously

Exceptional written, verbal, and interpersonal communication skills

Strong administrative, organizational, and problem-solving abilities

Advanced proficiency with Microsoft 365, Canva, social media platforms, and digital communication tools

Possess a safety-first mentality, set a positive example, enforce safety requirements, mentor and increase awareness for all volunteers and staff

Experience using volunteer management, scheduling, Customer Relationship Management (CRM) or database software

Valid driver's licence and reliable vehicle

Ability to obtain a Criminal Record Check and Vulnerable Sector Check

Preferred Qualifications

Experience with Better Impact or similar volunteer management software

Experience in the nonprofit or charitable sector

Experience working in a fast-paced, ever-changing environment with the ability to adapt quickly to changing priorities and operational needs

Standard First Aid/CPR and Safe Food Handling Certification

Working Conditions

Full-time, salaried position

Primarily on-site in Fort Saskatchewan

Monday - Friday with the flexibility to work evenings and weekends as required to support client and volunteer needs, events and campaigns

Why Join Us?
Every year, thousands of individuals rely on the Fort Saskatchewan Nourishment Centre for support. This role offers the opportunity to lead a thriving volunteer program, build meaningful community relationships, and make a direct impact on the lives of local families. If you are an organized, people-focused leader who enjoys solving problems, building relationships, and creating positive community impact, we'd love to hear from you.

We thank all those who apply, only those applicants who are selected for an interview will be contacted.

The Fort Saskatchewan Food Gatherers Society provides equal employment opportunities to all employees and applicants for employment without regard to ancestry, race, colour, creed, religion, sex (including pregnancy), sexual orientation, nationality or national origin, ethnic origin, first language, age, gender, gender identity and/or expression, physical or mental disability, marital status, family status, political belief, source of income or social condition. We provide employment accommodation in accordance with provincial legislation.

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📌 Volunteer & Communications Manager (Saskatchewan)
🏢 ECVO
📍 Saskatchewan