Bell Canada Business Markets invites an Incident/Problem Manager to oversee Day 2 operations for enterprise customers. You will own major incidents, drive proactive problem management, and coordinate with service teams and partners to uphold SLA/SLO targets.
Based in Canada with a hybrid work arrangement, you will influence service quality, risk assessments, and continuous improvement, reporting to the Bell Business Markets team.
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📌 24/7 Incident & Problem Manager - Telecom Operations (Ontario)
🏢 Bell
📍 Ontario
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