Advantages administration and client service define this hybrid Benefits Specialist position with GroupHEALTH in Surrey, BC. Manage client needs through clear, timely communication.
This Benefits Specialist manages daily administration and servicing for a dedicated direct-client portfolio. The work includes eligibility, claims, coverage, amendments, systems support, and presentations. You will support onboarding, renewals, retention, and plan administration while working with clients, providers, carriers, and internal departments.
Key Responsibilities: Deliver proactive service to direct clients
Manage plan member eligibility in benefits platforms
Handle claims and coverage inquiries
Coordinate amendments with departments and carriers
Maintain accurate client documents and presentations
Requirements: High school diploma required
Two or more years customer service experience required
Office or professional services experience required
Group benefits experience considered an asset
GBA courses or designation considered an asset
Apply client service, benefits administration, communication, and organization skills supporting GroupHEALTH clients from Surrey, BC.

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📌 Benefits Administration Specialist Surrey (British Columbia)
🏢 GroupHEALTH Benefit Solutions
📍 British Columbia