Lead operational transformation through automation, process optimization, and collections performance improvement in a senior business project management role.
This Senior Business Project Manager leads strategic initiatives improving scalability, reliability, operational efficiency, and collections performance. The role partners with business, operations, technology, and infrastructure teams. It advances an enterprise TMA solution while addressing operating-model gaps and cycle times.
Key Responsibilities: Lead initiatives from strategy through execution
Develop business cases, project plans, and roadmaps
Automate manual processes across infrastructure environments
Manage stakeholders, risks, dependencies, KPIs, and executive reporting
Connect investments with collections and operational outcomes




Requirements: Seven-plus years as Senior Business Project Manager or Program Manager
Experience in collections, operations strategy, transformation, or process improvement
Lead complex business, operations, technology, and infrastructure initiatives
Drive automation, cycle-time reduction, and cost-efficiency initiatives
Solid executive communication, financial acumen, and governance experience
Apply senior project leadership, automation expertise, and financial acumen to improve collections performance and operational efficiency.

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📌 Senior Business Transformation Project Manager (Ontario)
🏢 Insight Global
📍 Ontario