Support NAIT students through empathetic service, active listening, and accurate information handling in a hybrid, temporary Student Services Specialist position.
As a Student Service Specialist in Student Information Services, you will serve prospective students, applicants, current students, alumni, and the public. You will answer questions, explain complex processes clearly, and manage information across multiple service channels. The position ends on or before May 28, 2027, with possible extension.
Key Responsibilities: Respond to admission, enrolment, financial, and policy questions
Provide program selection information to potential students
Review student accounts and resolve enquiries collaboratively
Support payments, enrolments, and other student transactions




Assist through email, phone, chat, and in-person services
Requirements: Minimum bachelor’s degree
Empathy, active listening, and exceptional communication skills
Solid critical thinking and problem-solving abilities
Ability to manage information, multitask, and remain accurate
Proficient typing and computer skills across complex software platforms
Bring student support, problem-solving, and communication strengths to NAIT’s Student Information Services team and diverse student community.

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📌 Student Services Specialist NAIT (Alberta)
🏢 NAIT International
📍 Alberta