Lead administrative services at Desjardins through quality decisions, team building, and performance management across sales, operations, or specialized support activities.
As a Manager, you will administer your group’s service offer and develop and implement its business plan. You will oversee activities supporting strategic orientations, develop talent, manage people and performance, produce reports, and ensure member and client satisfaction. The position emphasizes action planning, process improvement, and business intelligence.
Key Responsibilities: Support work organization, operational planning, and special initiatives
Develop, implement, and track the unit’s action plan
Establish practices supporting change, engagement, diversity,
and skills development
Implement service activities and complete entrusted projects
Manage individual and team performance
Requirements: Bachelor’s degree in a related field
At least nine years of relevant experience
Three years of management experience
French required for positions in Quebec
Advanced English proficiency required
Bring strategic mindset, decision quality, talent development, and results leadership to Desjardins administrative services management.