Elevate customer experiences with Cognizant as a Bilingual Cantonese Sales & Customer Service Representative in Canada. Provide support via phone, drive purchases, and collaborate with your team on various customer needs.Cognizant, an IT Consulting Firm, seeks an experienced representative fluent in English and Cantonese. In this remote role, you will handle inquiries, manage orders, and assist customers effectively. Your contributions will enhance our team's customer service quality and company commitment to supporting customer satisfaction.Key Responsibilities:Offer support via phone, email, and chat for customer inquiriesTrack information and troubleshoot using computerized systemsDocument issues, resolving inquiries promptlyRedirect callers to self-service options proactivelyProcess orders and communicate follow-ups as necessaryRequirements:High School Diploma or equivalentMinimum 2 years in Customer ServiceMust be bilingual in English and CantoneseExcellent communication skills, both oral and writtenAbility to work in a quick-paced team environmentBring your customer service expertise to make a real impact at Cognizant.

📌 Bilingual Cantonese Customer Service Representative (Quebec City)
🏢 Cognizant
📍 Quebec City