Vault is a non-bank private mortgage lending company. We have a progressive, friendly work
environment and a culture of growth. We are looking for a hard-working Mortgage Fulfillment Officer
to join our dynamic team in the Toronto office to support the funding of British Columbia mortgages.
The Mortgage Fulfillment Officer is responsible for maintaining and updating mortgage files from the commitment signed stage to when the loan is funded. You will work closely with the British Columbia Underwriters and Business Development to review mortgage applications, verify that file data is complete, conditions are fulfilled, and meet targets while adhering to service standards and providing outstanding personalized service. You will work in a fun, fast-paced professional environment where being detail-oriented with solid time management skills is critical.
Duties and Responsibilities Supporting British Columbia hours 11:00 am EST to 7:00 pm EST
Ensure mortgage files are complete and organized
Verifying/validating all required mortgage/client information for accuracy
Review documentation for compliance with file-specific conditions and company policies and following
up with mortgage brokers for outstanding conditions.
Applying outstanding pipeline management skills to assigned applications by conducting regular
follow-ups with mortgage brokers and partners to collect outstanding documentation as outlined in
the mortgage commitment
Instruct lawyers and review legal documentation to ensure loan documentation is following Vault’s credit and underwriting regulations.
Follow up with Vault Lawyer to obtain confirmation closing conditions are met and the mortgage closed
Identify escalation items and work with the Underwriter or Manager to resolve them.
A commitment to providing outstanding personalized service.
Develop and maintain strong working relationships with Underwriters, Business Development and Lawyers to ensure smooth and effective closing of your files.
Maintaining knowledge of applicable mortgage underwriting policies, procedures, and products
Providing timely and accurate responses to Mortgage Brokers and partners
A commitment to providing outstanding personalized service
Skills, Knowledge & Experience Ability to prioritize, multi-task, organize, and execute in a fast-paced environment
Detail-orientated, with excellent organizational and follow-up skills
Strong written and oral communicator
Personable and professional
Successfully adapts to changing situations
Energetic works independently within the team
Proficient in Microsoft Office
University degree or equivalent
Previous financial service experience/ Real Estate Law is an asset
We think all interested candidates, however, due to the volume of applications received, only those candidates selected for interviews will be contacted.
Vault Mortgage Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Vault Mortgage Corporation will provide reasonable accommodation during the recruitment and selection process