Shape enterprise implementations at Ashby through professional services scoping and design. Partner with Solutions Engineering to clarify customer paths and outcomes.
As Ashby’s first Enterprise Engagement Manager, you will work within Professional Services and Customer Success. You will support Enterprise Sales by diagnosing needs, shaping implementation approaches, and creating Statements of Work. The role connects pre-sales commitments with post-sales delivery for complex customers.
Key Responsibilities: Scope and design implementation approaches for enterprise opportunities
Translate customer needs into tailored paths to go-live
Align stakeholders on outcomes, timelines, and responsibilities
Create, negotiate, and execute Statements of Work
Participate in sales handoffs and complex customer kickoffs
Requirements: Five or more years in Enterprise SaaS
Experience in Solutions Consulting, Qualified Services, or Management Consulting
Ability to translate business processes into scalable technical solutions
Experience with complex, multi-stakeholder implementation deals
Excellent communication and executive influence skills
Bring enterprise scoping, implementation strategy, and cross-functional communication skills to improve customer outcomes at Ashby.