Wireless technology and customer experience define this supervisory sales role at Staples Canada. Guide customers while advancing wireless department results and service.
As Wireless Sales Supervisor, you champion consumers and business customers through wireless products, services, and trends. You partner with management on daily financial and non-financial goals. The position emphasizes selling, customer engagement, coaching, and ongoing wireless knowledge development. You also collaborate with store teams and business units to share expertise and support working and learning goals.
Key Responsibilities: Identify and achieve short and long-term wireless department goals
Lead selling practices supporting department targets and store success
Resolve customer concerns and escalate appropriately
Generate referrals, prospects, and business sales leads
Train and coach associates in sales and customer engagement
Requirements: Two or more years of wireless sales experience
Supervisory experience with direct sales target accountability preferred
Diplomatic approach to resolving client concerns
Ability to plan, organize, and prioritize daily responsibilities
Post-secondary education completion preferred
Apply wireless sales leadership, customer engagement, and coaching skills to support Staples Canada department performance and customer goals.