Coordinate family intake and administrative services at Pacekids Programs in Calgary, supporting Community and In-Home Services with compassion and accuracy.
This full-time position supports families, referral sources, staff, and community partners. You will manage referrals, assess eligibility, maintain records, and provide office coordination. The schedule runs Monday to Friday, with on-site work Monday through Thursday and work from home Fridays.
Key Responsibilities: Manage referrals, inquiries, calls, emails, and intake documentation
Coordinate eligibility assessments, waitlists, and service matching
Present family matches and recommendations to the Case Management Committee
Maintain databases, caseload records, capacity tools, and communication records
Provide scheduling, billing,



reporting, purchasing, and office support
Requirements: Related post-secondary education or equivalent relevant experience
Administrative or office environment experience
Microsoft Office Suite proficiency and strong computer skills
Solid organizational, communication, assessment, and time-management skills
Valid Alberta Driver's License and reliable vehicle access
Support equitable family access through intake coordination, eligibility assessment, administrative accuracy, and compassionate communication at Pacekids Programs.

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📌 Intake Coordinator Community Services (Alberta)
🏢 Pacekids Programs
📍 Alberta