Coordinate freight movements from Charger Logistics’ Calgary office using customer service, carrier communication, and transportation planning skills. Manage daily priorities across inbound and outbound shipments.
As Dispatch Coordinator, you will serve customers while coordinating freight against weekly transportation targets. The work includes relationships with brokers and carriers, lane analysis, rate negotiation, and shipment tracking. You will also resolve service, pricing, scheduling, and documentation discrepancies.
Key Responsibilities: Coordinate inbound and outbound freight against daily priorities
Maintain customer, broker, and carrier relationships
Analyze lane data, performance, and transportation costs
Negotiate rates with customers and third-party carriers
Track shipments and communicate service risks proactively
Requirements: Three or more years in trucking or dispatch
Supply Chain Management or relevant educational background
Customer service experience in a similar setting
Knowledge of transportation and North American geography
Proficiency with Excel, Word, and new software
Apply transportation coordination, rate negotiation, and customer service expertise to support Charger Logistics freight operations in Calgary.