Use analytics and account strategy to grow cruise line partnerships at Plusgrade, based in Montreal, Miami, or another location. Coordinate teams and uncover opportunities.
As a Partner Success Manager, you will own a portfolio of cruise line partners and serve as their primary contact. You will interpret performance data, create joint action plans, and support account growth. The work combines relationship management, revenue forecasting, technical training, and operational oversight.
Key Responsibilities: Own a portfolio of cruise line partners
Provide performance insights, technical training, and operational oversight
Analyze historical and forecast revenue drivers
Create joint action plans for growth opportunities
Coordinate Plusgrade teams through a matrix approach
Requirements: Bachelor’s degree or equivalent experience
At least three years in relevant client-facing roles
Travel industry experience, ideally with cruise lines
Robust analytical, financial, and problem-solving skills
Ability to travel up to 30% of the time
Bring account development, revenue analysis, and partner relationship skills to Plusgrade’s global cruise portfolio.

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📌 Cruise Partner Success Manager (Quebec City)
🏢 Plusgrade
📍 Quebec City