Coordinate accessible transportation bookings for the City of Saskatoon using scheduling, dispatch, and customer communication skills. This temporary part time position lasts up to 12 months.
Under the Access Transit Supervisor, the Scheduling and Booking Clerk supports special needs transportation services. The work includes receiving requests, adjusting trips, communicating with drivers, and maintaining accurate customer information. It also requires policy knowledge, database management, and effective communication.
Key Responsibilities: Receive bookings through telephone, email, webmail, and fax
Schedule, cancel, and modify customer requests
Communicate live manifest changes to drivers
Coordinate third-party transportation providers when required
Maintain accurate trip information and customer files
Requirements: Grade 12 and three years progressively responsible related experience
Or one-year business program and two years related experience
Typing speed of 55 words per minute
Knowledge of scheduling and dispatching procedures
Ability to manage databases and resolve complex problems
Support accessible transit through accurate scheduling, dispatch communication, customer service, and dependable transportation coordination for Saskatoon.
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📌 Access Transit Scheduling Clerk (Saskatchewan)
🏢 City of Saskatoon
📍 Saskatchewan
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