Build customer relationships in Richmond with TD Canada Trust as a Personal Banking Associate Trainee, using service and financial guidance skills daily.
This trainee position supports Personal & Commercial Banking at a TD branch office. You will address banking needs, guide customers toward appropriate solutions, and provide digital education. The work includes customer service transactions, problem resolution, confidential judgment, and referrals to staff or internal Bank partners.
Key Responsibilities: Engage customers in advice needs and service transactions
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions




Complete accurate processes and regulatory documentation
Requirements: High School diploma and/or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Mobility within the assigned district and region
Bring customer experience, banking knowledge, digital education, and sound judgment to TD Canada Trust’s Richmond branch team.

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📌 Personal Banking Associate Trainee (British Columbia)
🏢 TD Bank Group
📍 British Columbia