National Accounts Representative | Onsite Vernon, BC | Full-time Permanent Role
Role Description
To support the AR National Accounts Supervisor with National Account AR aging and collections, ie, in the form of statement credits and resolution of rejects, chargebacks, claims, etc. are received for services rendered to the customers of our inventory suppliers. To support completion of all National Account related processes, procedures, AR reconciliations on time and any rejections, chargebacks and outages are investigated and rectified. To assist locations with their responsibility of reducing rejections and other issues related to National Accounts. As a developmental role, the National Accounts Representative will assist with contributions of efficiencies, process improvements and project execution.

Core Responsibilities
Outstanding Account Resolution / Collections

Support monitoring a queue of National AR accounts and analyze National AR aging to ensure company delinquency targets remain at acceptable levels

Communicate and develop strong relationships with suppliers, stores and inventory purchasing

Maintain daily communication with suppliers and stores to facilitate on-time credits

Maintain outstanding AR, adjustments, write-offs, and offsets

Collect and fix / negotiate credits, but most importantly, help prioritize root causes and train the storefronts to minimize recurring errors in obtaining credits

Entering rejected delivery receipts (DRs) into supplier portals





Assist to collaborate with Sales Operations to help with national account setup where appropriate and make suggestions on setup that can help minimize errors and rejections

System link updates with supplier portals

Facilitate processing warranty credits.

Enter wash invoices into supplier portals.

Point of Sale System testing and validation

May perform other responsibilities as required by the role

Dispute Resolution

Handle store inquiries and resolve complaints with regards to collection matters

Facilitate resolution and escalation of disputes as per the established dispute management process and system

Continuous Improvement

Manage personal objectives in alignment with monthly goals

Collaborate with Sales / Management to achieve established corporate DSO objectives

Work with stakeholders outside of national account team to achieve continuous improvement across the Customer to Cash process

Role Requirements

Minimum 2 years in account administration or related experience

Knowledge of accounting principles and processes

Proficient in Excel

Excellent interpersonal and communication skills

Ability to multi task and prioritize workload

Ability to work in a quick-paced/multi-task environment

Great customer service





Ability to form strong and productive business relationships with other groups

High level of attention to detail

Grade 12 or GED equivalent

Special Requirements

Valid driver’s license

Negotiable Requirements

Experience working in PeopleSoft Financials, FIS or GetPaid

What We Offer

The target salary range for this position is $50,000 to $53,000 per year based on experience.

Comprehensive medical and dental benefits

Employee Assistance Program

A group RRSP/DPSP matching program

Discount on tires and mechanical services

Positive work culture, opportunities for growth and development, and work-life balance.

Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. If your qualifications align with the role, we'll connect with you to guide you through the next steps. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters.

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📌 National Accounts Representative (British Columbia)
🏢 Kal Tire
📍 British Columbia