Supportive housing front desk work requires attentive listening and continuous environmental monitoring across shifts at The Salvation Army. Respond to tenants with respect and empathy.
The Supportive Housing Front Desk Worker maintains a safe, secure environment while serving as tenants’ main contact. The position handles inquiries, complaints, wellness checks, telephone messages, and daily records. It also provides personal, practical, and moral support, while coordinating referrals when required. The worker reports to the Program Supervisor and follows program plans, agreements, standards, and tenant needs.
Key Responsibilities: Act as the main contact for supportive housing tenants
Handle tenant inquiries, complaints, and required wellness checks




Answer telephones and record or remit messages
Record day-to-day happenings accurately
Monitor policies and support a protected environment
Requirements: Grade 12 education or equivalent is required
Up to one year of related frontline experience
Computer ability and organized working habits
Criminal Record Check and applicable background screening
Willingness to work with diverse cultural backgrounds
Bring service, problem-solving, and attentive listening skills to tenant support as a Supportive Housing Front Desk Worker.

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📌 Supportive Housing Front Desk Worker (British Columbia)
🏢 The Salvation Army in Canada
📍 British Columbia