Remote On Call Scheduling Coordinators solve urgent client-service problems through communication, scheduling, and confident after-hours decision-making. This part time position serves Leduc operations from home.
Home Instead seeks an after-hours On Call Scheduling Coordinator to coordinate clients and Care Professionals. The work includes schedule creation, issue resolution, software records, and communication with families and colleagues. Candidates need high school graduation, related experience, Microsoft Office, and database skills.
Key Responsibilities: Answer incoming calls professionally and knowledgeably
Create and maintain client and Care Pro schedules
Monitor, mediate, and log activity in software
Resolve client and Care Pro issues




Maintain accurate records and contingency plans
Requirements: High school graduation required
Two years of related business experience considered
Microsoft Office, Word, Excel, and database proficiency
Excellent communication, listening, and phone skills
Rotating evenings, overnight, weekend, and holiday availability
Support Home Instead clients and families through organized scheduling, responsive communication, and dependable after-hours coordination from home.

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📌 Remote On Call Scheduling Coordinator (Ontario)
🏢 Home Instead
📍 Ontario