Support newcomers in Nanaimo as a Settlement Case Manager using trauma-informed care and client-centered service coordination. This casual, on-call position has variable hours.
CVIMS seeks a Case Manager for its Settlement & Case Management program. You will support immigrants, refugees, and other newcomers through personalized case management. The work includes intake, settlement planning, advocacy, referrals, and coaching. You will coordinate services that address housing, health, legal, employment, education, and language needs.
Key Responsibilities: Conduct trauma-informed intake interviews and assess client needs
Develop settlement plans and prioritize urgent supports
Coordinate referrals with internal and external service partners




Advocate for clients facing systemic barriers and conflicts
Maintain records, referrals, outcomes, and reporting data
Requirements: Minimum one year in social work or related field
Excellent spoken and written English communication skills
Training or experience supporting vulnerable populations
Client database and Microsoft Office 365 proficiency
Vulnerable sector criminal record check required
Bring empathy, advocacy, and coordinated case management to help newcomers build independence through CVIMS services in Nanaimo.

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📌 Settlement Case Manager Nanaimo (British Columbia)
🏢 Central Vancouver Island Multicultural Society
📍 British Columbia